Sheraton New Orleans Hotel Exterior photoSheraton New Orleans Hotel Interior photoSheraton New Orleans Hotel Macro Details photo
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From113US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

500 Canal Street, New Orleans, Louisiana, United States, 70130
-
Near the French Quarter
Great
8.2
8.6
/10
3.7
3.4
/5

Rooms with Canal Views

Guest rooms feature floor-to-ceiling windows overlooking Canal Street, the French Quarter, or the Mississippi River. All include premium bedding, laptop-friendly workspaces, air conditioning, and safes. Suites offer additional space and executive lounge access on the 42nd floor.

Dining and Bars

Roux Bistro serves traditional New Orleans breakfast and authentic Cajun and Creole cuisine. Pelican Bar offers cocktails and bar food until late evening, with a French Quarter courtyard atmosphere. Starbucks operates in the lobby for coffee and pastries.

Meetings and Fitness

The hotel includes 105,000 square feet of meeting space, with an 8th-floor ballroom facing the French Quarter. Facilities include a fitness center, outdoor pool, and business center on the third floor. Live jazz plays Friday and Saturday nights in Rodrigue Gallery.

French Quarter Location

Located on Canal Street, steps from Bourbon Street. The Audubon Aquarium of the Americas is 6 blocks away. The Ernest N. Morial Convention Center, Caesars Superdome, and Warehouse Art District are within 1.5 km. Valet parking available for $52 plus tax.

Guest Services

24-hour front desk, mobile key, digital check-in, and express check-out. Club Lounge on the 42nd floor offers complimentary breakfast, evening hors d'oeuvres, and beverages. Pet-friendly rooms available for animals up to 40 lbs at $52 daily. Multilingual staff speaks English, Spanish, French, and Vietnamese.

“In my opinion, this hotel shines with its central location, convenient to both the French Quarter and public transport. I particularly appreciate the ample meeting space, catering to large events, and the rooftop pool, a unique leisure spot. With its blend of business amenities and family-friendly features, I think it serves a broad range of visitors well.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Traditional Guest room 1 King
2 persons
345 sq. feet 
1 King-size bed
Coffee machine
Heating
City View Guest room 1 King
2 persons
345 sq. feet 
1 King-size bed
Coffee machine
Heating
Club level Guest room 2 Double
2 persons
345 sq. feet 
2 Double beds
Coffee machine
Heating
Traditional Double Room Two Double Beds Hearing Accessible
2 persons
345 sq. feet 
2 Double beds
Coffee machine
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Leisure/ TV room

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton New Orleans Hotel, guests can savor the rich flavors of New Orleans with unique dining experiences that embrace both tradition and convenience. From authentic Cajun and Creole dishes at Roux Bistro to quick caffeine fixes at Starbucks, each venue invites travelers to indulge in the vibrant culinary culture of the Crescent City.
Sheraton New Orleans Hotel Restaurant photo
Sheraton New Orleans Hotel Restaurant photo
Sheraton New Orleans Hotel Restaurant photo

Roux Bistro - Temporarily Closed

Cajun/Creole
Ambiance
Traditional dining reminiscent of the French Quarter
Key Offerings
Traditional New Orleans breakfasts and authentic Cajun and Creole cuisine; a taste of local flavors in a charming setting.
Reservation
not needed
Breakfast and Lunch, 06:30 - 14:00 daily

Starbucks

American
Ambiance
Family-friendly coffee bar located in the hotel lobby
Key Offerings
A variety of specialty coffee drinks and light snacks perfect for a quick pick-me-up or casual gathering.
Reservation
not needed
Breakfast and Lunch, 06:00 - 13:00 daily

Pelican Bar

Bar food and drinks
Ambiance
Casual lounge inspired by a French Quarter courtyard with a tiered fountain and lush landscaping
Key Offerings
A selection of drinks and bar food, along with items from Roux Bistro's menu, available until late evening.
Reservation
not needed
Open until late evening, specific hours not provided

Sheraton New Orleans Hotel Location

500 Canal Street, New Orleans, Louisiana, United States, 70130
Map view
500 Canal Street, New Orleans, Louisiana, United States, 70130
Nearby
Aquarium
Audubon Aquarium of the Americas
1700 ft
Zoo
Audubon Butterfly Garden and Insectarium
500 ft
Shopping Area
Canal Place
1000 ft
Theatre
Harrah's Casino New Orleans
1300 ft
Restaurants
The Ruby Slipper Cafe
500 ft
200 Magazine Street
Palace Cafe
300 ft
605 Canal Street
Creole House Restaurant & Oyster Bar
300 ft
509 Canal St
Acme Oyster House
1300 ft
724 Iberville Street
Roux Bistro
300 ft
500 Canal Street
Red Gravy
400 ft
4206 Magazine St Uptown
55 Fahrenheit Wine Bar & Lounge
200 ft
555 Canal St
Oceana Grill
2100 ft
739 Conti Street
5Fifty5
300 ft
555 Canal Street
Cleo's
500 ft
165 Roosevelt Way
Black Duck Bar
500 ft
605 Canal St 2nd Fl
Laurel Oak
900 ft
535 Gravier St Intersection of Camp and Gravier inside the Magnolia Hotel
Explore New Orleans
Explore New Orleans
Top Attractions
Activities
Dining
Entertainment
Audubon Aquarium of the Americas
Audubon Aquarium of the Americas
7 minutes walking
Aquarium featuring marine life from the Gulf of Mexico and beyond, with interactive exhibits and a walking tunnel through a shark tank.
French Quarter
French Quarter
12 minutes walking
Historic neighborhood known for its vibrant nightlife, colorful buildings, and bustling shops, often hosting live jazz performances.
The National WWII Museum
The National WWII Museum
15 minutes walking
A top-rated museum dedicated to WWII history featuring immersive exhibits and personal stories that capture the war's impact.
Jackson Square
Jackson Square
11 minutes walking
Iconic park surrounded by historic buildings, street performers, and artists, with the stunning Saint Louis Cathedral as its centerpiece.
Biking along the Riverwalk
9 minutes walking
Scenic bike paths along the Mississippi River. Bike rentals available nearby, perfect for a leisurely ride.
Yoga in the Park
14 minutes walking
Community yoga sessions often held in nearby parks. A relaxing way to unwind amidst the urban atmosphere.
Harrah's Casino
5 minutes walking
Exciting gaming experience with slots, table games, and live entertainment. Perfect for thrill-seekers looking to try their luck.
Creole House Restaurant & Oyster Bar
Creole House Restaurant & Oyster Bar
1 minute walking
Casual eatery specializing in Creole dishes and fresh seafood. Signature oysters and gumbo are crowd favorites. Perfect for lunch.
The Ruby Slipper Cafe
The Ruby Slipper Cafe
2 minutes walking
Popular brunch spot known for its Southern-inspired breakfast and local flavors. Vegetarian options and cozy atmosphere.
Acme Oyster House
Acme Oyster House
5 minutes walking
Casual restaurant famous for its raw oysters and New Orleans cuisine. Family-friendly with a lively vibe. Reservations recommended.
Preservation Hall
15 minutes walking
Iconic jazz venue hosting nightly performances. A must-visit to experience traditional New Orleans jazz in an intimate setting.
Frenchmen Street
Frenchmen Street
15 minutes walking
Lively street known for its live music venues and vibrant nightlife. Great for experiencing local talent in an energetic environment.
Tips on navigating the city
City Centre
New Orleans5 min  ·  1400 ft
Airports
New Orleans Lakefront (NEW)20 min  ·  8.1 mi
Louis Armstrong New Orleans International (MSY)34 min  ·  14.0 mi
Train
Union Station15 min  ·  4000 ft
New Orleans Train Station16 min  ·  4300 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 52 per day.
Internet
Wireless internet is available in the hotel rooms for additional charge.
Breakfast
The hotel offers a full breakfast at the price of US$24 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Chinese, Vietnamese
Year renovated:
2012
Number of floors:
49
Number of rooms:
1110

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1432 verified reviews
7.8/10
Very good
70%
Recommend
Breakfast
8.2/10
Cleanliness
8.8/10
Comfort
8.7/10
Facilities
8.5/10
Free Wi-Fi
8.0/10
Location
9.2/10
Paid Wi-Fi
5.8/10
Staff
8.5/10
Value for money
7.9/10
Pros
Comfortable bed
Excellent staff
Great location
Cons
Double billing
Outdated rooms
Guest reviews
based on 3154 reviews
4/5
based on 1149 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton New Orleans Hotel
What is the distance from Sheraton New Orleans Hotel to the French Quarter?
The hotel is located directly across the street from the French Quarter.
Is there on-site dining available at Sheraton New Orleans Hotel?
The hotel features the Roux Bistro restaurant, which serves traditional New Orleans breakfast and Cajun and Creole cuisine.
What room amenities are provided at Sheraton New Orleans Hotel?
Rooms include amenities such as air conditioning, a coffee maker, a work desk, and a safety deposit box.
What fitness facilities does Sheraton New Orleans Hotel offer?
The hotel has a fitness center and a rooftop pool with sun loungers.
Does Sheraton New Orleans Hotel provide breakfast options?
Breakfast is available for an additional charge of 24 USD.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Check-in is from 16:00 and check-out is by 12:00.
Which notable landmarks are within walking distance from Sheraton New Orleans Hotel?
The Audubon Aquarium of Americas is located 6 blocks from the hotel, and Harrah's Casino is just a 5-minute walk away.
What entertainment options are available at Sheraton New Orleans Hotel?
The hotel features live jazz music on Friday and Saturday nights in the Rodrigue Gallery.
Are there any family-friendly amenities at Sheraton New Orleans Hotel?
Family-friendly amenities include cribs and baby chairs available for guests.
Does Sheraton New Orleans Hotel have accessible features?
The hotel provides facilities for disabled guests, ensuring accessibility throughout.

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Rooms and Guests2 Guests, 1 Room